Frank saves various data during your time on our website. We do this to ensure an optimal shopping experience. You can find all the information we store and what we do with it listed below.
When visitors come to our site, we store cumulative information, such as which pages have been visited, the order in which they have been visited, and the links which have been clicked on. The collection of this information includes the storage of IP-addresses as well as the registration of the used operating system and browser software of every visitor to our site. Despite the fact that this information is not personally identifiable, it is possible to learn the internet service provider and geographical location of the user from the IP-address.
To certain degree, we also store personal information. In general, our site uses an order form and registration form so that you can place orders with us. These forms contain fields for personal information, such as name, e-mail address, delivery address, and telephone number.
You can prevent the storage of cookies by choosing the appropriate setting in your browser. We'd like to point out that in that case you may not be able to use all features of this website completely. You can also prevent that the data collected by the cookie and related to your use of the website (including your IP address) are sent to Google, stored and processed by Google by downloading and installing the browser plugin available under the following link:
What do we use information for?
Frank uses non-personally identifiable information such as your IP address and the pages you visit on our website to register any problems with our servers and our website. Your IP address and other non-personal information may also be used to analyse demographic information, patterns and website use. This information helps us to develop and improve the layout of our website.
Personally identifiable information
Frank uses the information you enter into our ordering fields to complete your transaction (such as the sale of products and services). In addition we can also use your personal information to do market research among our current customers and potential new customers. Financial information (credit card numbers, expiration data and cvv2 code) will not be stored in our system. Your shipping address and billing address will, in order to be able to complete the transaction.
You may receive information from us now and then about new products, new services or special actions that we think have an additional value for you. Should you wish to remove your email address so that you will no longer receive any emails from Frank in the future, or if you want to unregister, or receive insight into the data from you that we store, you can contact us at firstname.lastname@example.org. Please note that you will only receive emails regarding promotional purposes if we have your explicit consent (newsletter registration).